Sunday 22 February 2015

How do you propose we deal with this issue?



Do you know how you can resolve problems at work?

Work can be stressful, especially if you work in a foreign country with people who's first language is English. I can't evaluate how many problems at work I have every day due to many reasons. But I don't want to moan about life, I want to concentrate on how to resolve problems.

How can we resolve this issue?

Any ideas how we can correct / fix this problem?

What concerns me is ...

What bothers me is ...

The thing that annoys me is ...

What I would really like to know is ...

What we must be clear about is ... (example: who is responsible for what?)

What happened is ...

It is absolutely vital that we inform everyone in the office about ... (example: new program that can help them analyse sales figures quicker). 

And some example of handling issues at work:

- Mary said that not all team members attend team meetings and without regular updates, it is difficult to work out what stage the project has reached.

- We need to find out why they don't attend our weekly team meetings, any thoughts on this? Shall we schedule 1 to 1 meeting with everyone in our team?

- I think this is a brilliant idea, I will send invitations after our meeting.

- Yes, it is absolutely essential that all team members attend the meetings, I am guessing I have your approval on this?

- Yes, absolutely, let's schedule a follow up meeting once you have spoken to everyone in our team.

Brilliant, see you soon!

I believe that communication is a key and I am going to work hard on improving on it!

And remember always bring your note and a pan to a meeting! LOL




Sunday 8 February 2015

Welcome back

Hello Everyone

It's been a while since my last post. I have been snowed under with work, moving house and changing my life - but I am back on track and ready to learn english :)

I must say that I was working hard last few months on improving my English and even made a huge progress - I have been making friends at work, chatting with a few people in English however I am still not confident enough to speak up in public and this is my biggest objectives. Becoming fluent in English has been my number 1 goal - however for some reason I still haven't achieve it! I know I know, some of you will say that's impossible. But for someone like me - a perfectionist becoming fluent is very important! And I know that one day my dream will come true. I just need to get my hands dirty.

I want to concentrate on business English as this is my weakest link :( and I want to set more specific goals - rather than becoming fluent in English, I want to know what to say in a particular situation.

Let's get start it! I am going to learn some text about dealing with issues at work and soon I will share my knowledge with you!

Have a lovely Sunday

Bye Bye

Saturday 19 October 2013

Saturday's coffee talk

Hello everyone :)

Hope you have a nice weekend.

Have you set your personal goals - lifetime goals, five-year plan or smaller goals, education goals? You may say - I don't have time to get everything done!! Really? is that true? Who do you think you lie to? You lie to yourself not to me or your friends we all have the same amount of time and it is up to you and me how we want to spend it!!!

Prioritise your tasks carefully!!! that's my advise :)

Before you can create any type of plan for spending your time, you first need to write down your goals:

be fit

speak fluent English :)

ect

Then you need to set up smaller goals that you can focus on. Create one-year plan, one-month plan, one-week plan that you should reach to achieve your lifetime goals. Each of these should be based on the previous plan.

Then create a to-do list (my favourite set of words in English : to-do list sounds awesome) of things that you should do today to work towards your lifetime goals.

Take some time brainstorming these things this will help you to manage your schedule.

Keep the process going by reviewing your to-do list on a daily basis

Remember to set realistic goals - It's important to set goals you can achieve.

Celebrate when you achieve your goal - small or big one doesn't matter it matters you managed to achieve it.
Stay positive and push yourself to the limit.

I won't give up, I know the day when my english is perfect will come ... sooner or later but I won't give up!!!

Have a nice evening guys

Enjoy the weekend.

Regards

Jo




Wednesday 18 September 2013

Stress is my friend - It matters how you think about stress!!!!

Hello everyone

I have just read an article about stress - "Repeat after me: Stress is my friend"


It's very interesting and gives you loads of ideas how to turn stress into your friend.

It is important how you think about stress.

A belief about stress can make so much difference to your life

Enjoy watching

Jo

Tuesday 27 August 2013

Out of Milk

Hello everyone

Hope you had a nice weekend ;)

I am running out of - oznacza ze czegos jest coraz mniej i wkrotce sie skonczy np:

I am running out of milk.

I am running out of time so let's get cracking.

I am running out of words to say to you. I am wasting my time.

Jesli czegos co potrzebujemy nie ma juz wcale wtedy uzywamy wyrazenia "I am out of"

I am out of milk. Can I borrow some from you?

I am out of the office - nie ma mnie w pracy.

I am out of love - nikt mnie nie kocha ;(

You are out of my league - jestes poza moja liga (jestem lepszy/gorszy od ciebie, ale raczej mowiac to wyrazenie myslmy jestem lepszy).

Mozna rowniez uzyc:

I am running short of ... znaczy to samo co I am running out of...

I don't have any ...

Ciekawostka:

Jak powiedziec mam goraczke???

I have got a fever / temperature

I am running a fever ;)

Have a nice day and see you next time.

Jo

Friday 9 August 2013

Incorrect bill / receipt / invoice

Hi all

It might happen that you will be charged incorrectly by waiter at a restaurant, or seller for item you ordered or at a till in a supermarket.

Below are expressions you can use when you are incorrectly charged:

Excuse me, I have been charged for two drink whilst I have ordered only one.

Excuse me, I have been charged 3 pounds for the sunrise drink, however according to your price list it should have been 2 pounds.

Excuse me, you have charged me for the item that I haven't ordered, it's pasta with mushrooms, I haven't ordered this, I have ordered pizza with mushrooms. Could you please amend the bill?

Excuse me, I have been incorrectly charged as the bill includes coca cola which I ordered but not recieved. Could you please amend this bill?

Not sure what else could happen ... any ideas?

Kisses and hugs

Have a lovely weekend

Tuesday 6 August 2013

Pay Rise on the agenda

I did it!!! I did it!!!

I asked my manager for a pay rise. He didn't say yes, but he didn't say no either so there is still a chance to get it. I also asked him when I could pick this up with him again as it is very important for me to get a pay rise. He said in a month time. The reson for that is that our team is in the middle of some restructures and changes that needs to be done. And also, he is in discusion with head of department regarding our team role in company groth and success ... I know this is true as I have already spoken to him about this.

Changing the subject - I had bought a uv lamp for drying nail varnish and one girl from reception asked my if I could let her know if it's good or not as she bought one for £80 pound and it wasn't good.

W jaki sposob opisac problemy z komputerem?

I can only assume - moge sie tylko domyslac ze ...

My computer is playing up - moj komputer nie pracuje tak jak powinien  (cos musialo sie zepsuc)

My computer is running very slowly - pracuje bardzo wolno

Reboot your computer - restart

My computer is unresponsive and is too slow to load anything - nie odpowiada, zbyt wolny by cokolwiek zaladowac.

My computer has frozen up and it won't let me opening anything. - zawiesil sie i nie pozwala nic otwierac

takes a long time to start up - zabiera mu duzo czasu zeby sie wlaczyc.

beep - wydawac odglosy

What do you think could be wrong?

Could you please look into this and fix it?

It could be overheated - przegrzany

It could be a processor going bad - procesor mogl sie zepsuc

It could be a virus - moze to byc wirus.


Having said that - uzywamy gdy wyrazilismy swoja opinie / stwierdzilismy jakis fakt i co w zwiazku z tym nastepuje. Housing is expensive in UK. Having said that I need to ask for a pay rise.